Frequently Asked Questions

  

Q: Can you hang my flat screen television above the fireplace?

A: Yes, and we can hide the wires and relocate components for a clean look! Call us for more information.

Q: Which locations do you service?

A: We cover the greater Birmingham and surrounding areas within a 50 miles radius with no additional service charge. We also provide service to parts of Georgia, Mississippi, Tennessee. Contact one of our installation consultants at Twisted, LLC. 

Q: Do you provide commercial installation services?

A: Yes, we provide commercial installations. From small and large businesses to churches, hospital, banks and government offices, we have qualified installers to meet your needs. For a more detailed list, check out our website. 

Q: How long does it take to complete the installation?

A: Most packages take 2-4 hours. Installations above fireplaces and/or surround sound may take longer.

Q: Are the cables and wires included in the install price?

A: ABSOLUTELY!!! ALL IN-WALL CABLES ARE PROVIDED FOR EACH INSTALL!!! We offer a variety of wall mounting brackets for an additional fee. Our free estimates detail all charges. 

Q: Is moving the power outlet included?

A: YES! Most outlets can easily be relocated.  We will even relocate your cable feed when possible. There will be no need to contact a costly electrician or call the cable company. 

Q: Does the installation include the price of the Wall Mount?

A: No. To ensure customer satisfaction, wall mounts are selected based on your installation needs. Let us help you select a custom bracket tailored best for your install.  Please call 205-267-9639; we would be glad to help.

Q: Is this mount secure?

A: Yes! Our trained installers mount equipment into the studs with lag bolts. You can feel secure with an install completed by Twisted, LLC.

Q: Do you charge for estimates and what areas do you cover?

A: We offer FREE* in-home consultation/estimates within a 50-mile radius of downtown Birmingham, Alabama. We will impose a $49.99 trip charge to areas that extend from a 50-mile to a 100-mile radius and a $99.99 trip charge for areas within a 100-150-mile radius. Overall, we will travel to serve you. Call for calculated trip charges.

Q: What if the question I'm looking for is not on this page?

A: Visit our website, check out our customer reviews, or contact us. We would love to assist you with your next install.

         Q: Do you price match?

A: Yes, simply provide us with a copy of our competitor’s estimate for the service you have requested, and we will match their bid for the same service. (All submitted bids must contain the competitor’s business name and contact information. Bids should be itemized listing prices for each service.) Send to info@twistedinstall.com